There Was An Error/Issue When I Tried To Purchase Tickets, How Can I Continue?
We apologise for the difficulties! Please Submit a ticket and provide as much information as you can about the error/issue including: name, email address, event you wish to purchase tickets to, description of the issue, screen shot (if applicable), ...
I Have A Question About The Event, Who Do I Contact?
Please reach out to the event organiser or promote whose information is located on the event page. They will be able to answer any specific questions relating to the event.
I Bought A Ticket For Someone Else, How Do I Send It To Them?
There are a few ways to send a ticket: 1: You can forward your tickets email to your friend. 2: You can download each ticket individually to your computer, and then send it to your friend. Just make sure that you are sending each unique ticket and ...
I See A Duplicate Charge On My Credit Card, Will This Go Away?
Most of the time, these double charges occur because of a mismatch in your billing address versus the mailing address associated with your credit card. If you received an error message that resulted in re-submitting your billing information, and the ...
What If I Don’t Have A Smartphone Or A Printer, Can I Still Redeem My Tickets?
Please write down your order confirmation number and present that information at the door. The scanning staff have the ability to search by order confirmation but we do suggest finding a method of printing or displaying your ticket to reduce delays ...