Do I Get A Confirmation Receipt After Purchase?
Any time you make a purchase using our platform you will be given an option to print a receipt immediately after purchase, as well as an automatic email with the purchase details, and event information.
There Was An Error/Issue When I Tried To Purchase Tickets, How Can I Continue?
We apologise for the difficulties! Please Submit a ticket and provide as much information as you can about the error/issue including: name, email address, event you wish to purchase tickets to, description of the issue, screen shot (if applicable), ...
Can I Get A Refund?
Each event has its own specific refund policy. By default, TicketEzy does not offer refunds unless required by law to do so, but please check the fine print of the event you're attending for refund specifics. If in the unlikely event that the ...
What If I Don’t Have A Smartphone Or A Printer, Can I Still Redeem My Tickets?
Please write down your order confirmation number and present that information at the door. The scanning staff have the ability to search by order confirmation but we do suggest finding a method of printing or displaying your ticket to reduce delays ...